Fit.Done.Well. ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fitdonewell.com or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Full name, email address, phone number, when you complete a purchase or contact form.
• Payment Information: Payment is processed by Stripe. We do not store credit or debit card numbers on our servers.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically via server logs and analytics tools.
• Cookies: Small data files stored on your browser that help us improve site functionality and remember your language preference.
• Health & Fitness Information: Information you voluntarily share with coaches or through program materials (fitness goals, health conditions, dietary preferences). This information is used solely to provide and improve our services.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill purchases, memberships, and service bookings
• Send order confirmations and program access credentials
• Communicate with you about your purchase, program progress, or service
• Add you to our client communication channels (e.g., WhatsApp groups, email newsletters) with your consent
• Improve our website, programs, and services
• Comply with legal obligations
• Prevent fraud and protect the security of our platform

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website or conducting our business (e.g., Stripe for payment processing), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to you.

4. Cookies

We use cookies to store your language preference and improve your browsing experience. You may disable cookies in your browser settings; however, some features of the website may not function properly as a result. We do not use advertising or tracking cookies from third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to maintain your program access, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal limitations)
• Opt out of marketing communications at any time by contacting us
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at fitdonewell@gmail.com.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: fitdonewell@gmail.com
• Phone: +1 602-527-1055
• Location: Arizona, United States